Contact Layerseven TV
Secure Layerseven TV Get help with setup, billing, or channel-related issues. Our supportive team is available 24/7 on WhatsApp or send us an email.
Live Chat
Prefer chatting? Use the chat widget when it’s active. If unavailable, email us instead.
Start a RequestHelp & Guides
Go to Installation for device setup instructions and troubleshooting advice.
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General Inquiry
Questions regarding setup, billing, or service? Reach out to us.
Sales & Billing Assistance
Get advice, manage subscriptions, or resolve billing issues.
How Can We Help You?
Select a category to access customized guidance and shortcuts.
Setup & Installation
Detailed guides for Smart TV, Firestick, Android, iOS, MAG, and more.
Billing & Payments
Payment issues, invoices, or receipts? Our secure Stripe checkout handles it all.
Technical Issues
Questions about buffering, EPG, or the app? We’re here to optimize your configuration.
Channel Requests
Looking for a particular channel or region? We’ll check and confirm its availability for you.
Account & Activation
If you haven’t received your credentials or activation email, we’ll verify and resend it promptly.
Apps & Compatibility
Receive expert suggestions for the top IPTV apps and ideal settings for your device.
Frequently Asked Questions
Rapid answers to typical questions about support, setup, billing, and device-related issues.
Kindly provide details about your device, app, plan, and a short description of the issue or request.
Don’t forget to look in your spam/junk folder. If it’s still missing, contact us via WhatsApp You’ll receive a resend immediately.
Extra connections can be added as optional upgrades. Contact sales for more information when you reach out.
Our Installation page provides comprehensive instructions for Firestick and additional devices.
Review our Refund Policy for details on eligibility, timeframes, and submission procedures.
On Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Ensure a 30+ Mbps connection, use 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, enhance buffer size, and stop other downloads/streams.
Within your app settings, refresh or reload to update your playlist and EPG. If necessary, delete and re-enter your M3U and EPG URLs.
Major cards are accepted via Stripe for your convenience.
Absolutely. You can adjust your renewal settings in your account or reach out to support for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly